More information about our service
and how to get started with your first
Find out more
Why not register?
It’s quick, easy and free to sign up for our service and there’s no obligation to make a transfer.
Check our rates
Log in and check the cost of your payment before you make your transfer.
Stay organised with your online account
If you’re new to our service, your online account will walk you through the next steps. You can also create a library of recipients to make your transfers even easier, review a full history of all your transfers, and access a summary of all the payments that you, and we, have made.
Choose how to pay
Online, you can pay with a credit or debit card up to £70,000 and via bank transfer up to £100,000.
You can also set up an international payments over the phone. You can only pay via bank transfer over the phone, and the minimum amount is £10,000.
Send money to recipients worldwide
Make online transfers 24 hours a day, 7 days a week. Automatic email and SMS alerts will keep you up to date with your payment.
Need more help
Our dedicated Customer Services team are available to help you through the process of making a transfer.
How do I make an international payment?
Once you’ve registered with us, it’s easy to pay bills or move money to your overseas account or to friends and family abroad.
- Confirm your transaction details: Tell us the amount you’re paying, the currencies you’re transferring and your recipient’s bank account details. We’ll provide an estimate and confirm the first available payment date for your currency.
- Make a payment: Select how you would like to pay, with a credit or debit card or via bank transfer, and then confirm the exchange rate and total cost. .
- Completing the transfer: Once we have your funds, we'll send them on in your chosen currency. Please allow up to four working days for your payment to reach your recipient.
Find out more on our FAQs page.
The John Lewis International Payments service is provided by HiFX Europe Limited.
John Lewis International Payments is provided by HiFX Europe Limited. HiFX is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009, registration 462444, for the provision of payment services. HiFX is also a registered MSB with HM Revenue & Customs. Registration number 12131222. The details expressed in this transmission and accompanying documents are for information purposes only and are not intended as a solicitation for funds or a recommendation to trade. HIFX accepts no liability whatsoever for any loss or damages suffered through any act or omission taken as a result of reading or interpreting any of the above information. HiFX is a limited company registered in England and Wales. Registered number: 3517451. Registered office: Maxis 1, Western Road, Bracknell, Berkshire RG12 1RT.